Three Become One - The Complaint Against Gwynedd Council.
It is now 12 weeks since Cyngor Gwynedd council received the 'Independent Report' into our Stage 2 complaint first raised in May, 2017, as advised by the Ombudsman for Wales. The council continue to ignore our requests for a copy of the Report and refuse to say whether our 6 points of complaint have been upheld by the Investigator. The previous posts have given details of two points - of six - of our complaint and may go someway to explain Gwynedd's Children and Family Support Department's seeming reluctance to share the report with ourselves. Due to the limitations I have in publicising this case and the way the Independent Investigator has written the complaint it is easier to discuss the next three points as one. All three points of complaint reference the input of Senior Social Worker, Delyth Davies, who was assigned to carry out a Core Assessment of Needs on a diagnosed Autistic child with PDA and other complex issues. The complaint contends that the Core assessment does not reflect the needs of the child and totally ignores the fact the child has needs relating to independence, socialisation and self-care skills, the child also has S.E.N. It states that all the child's needs are met by parents and education, but with no regard for the future and what the needs and possible limitations may be as the child enters adulthood. I have been involved in Assessments in the past - assessing the elderly for dementia and related care needs - and in my professional opinion the assessment undertaken by Delyth Davies was 'inadequate' to say the least. Delyth Davies was questioned by the parents why the assessment considered the child to have no 'disability', she acted surprised and stated that it was a mistake. When asked if she would then put right her 'mistake', she said she could not answer at that time, due to having to speak with her managers first. Those managers are Sharron Carter Williams and Melvin Panther. Delyth Davies had asked for additional information to be sent electronically to her as she stated she could only add information and amend things on the computer and she couldn't just 'dip in and out of it'. My wife duly scanned and sent copies to Delyth Davies electronically for this purpose, as she was asked. No changes were made. Information provided by parents and a Tutor were 'filed' instead of being included in the Core Assessment as promised, nor was a change made to the Core Assessment to state that the child was considered disabled. The complaint also asks Delyth Davies, for an explanation of why she thought it appropriate to send an email regarding our complaint to someone not being part of or involved, in any way, with the complaint. I have sighted the email and I read it as being written for one reason only - to maliciously cause trouble for my wife. Hopefully, the social worker's explanation when finally released will assure me this is not the case.
More - https://gwyneddsfailingcouncil.blogspot.co.uk/
