CEO Cyngor Gwynedd Council Apologises For Children's Services.
In June 2019, we received a letter of apology from Dilwyn O Williams, Chief Executive of Cyngor Gwynedd Council. Mr Williams confirms the department has accepted the recommendations as stated in the Ombudsman's 2019 report. He then apologises to us all as "a family on behalf of Gwynedd council for all the failings that have been noted within the Ombudsman's report". He goes on to apologise on behalf of the Children's department for the delay in providing a response to our complaint. Mr Williams then apologises on behalf of a senior manager. He writes that the officer has asked for "his sincerest apologies to be passed to us as a family and his reassurance that this was not his intention to offend you as a family". The Chief Executive adds - "Furthermore, I would also like to apologise for the failure to review *the* Child In Need plan" and ends asking for acceptance of "this sincere apology." The letter is short and gives no detail of the failings of the children's department and its complaints department. Nor does it mention the behaviour of the senior managers in their treatment of the Independent Investigator in order to whitewash and sanitise the final, final Report. Now a month later the CEO was in attendance at the Cabinet meeting of the 23rd July, 2019. This meeting was to receive the Children and Family's Annual Complaints Handling Report, authored by Marian Parry Hughes. Mrs Hughes report contains anoma lies just like the last report (and the one before that and the one before that) but that is for another post. The Cabinet member with responsibility for the Children's SS department, Dilwyn Morgan, had been sent a copy of the Ombudsman's report for his attention and consideration in June but at the time of writing has not replied. Nor did he attend this meeting where he should have presented the Report. The Chief Executive made no mention of his letter of apology to the meeting nor did he reference the Ombudsman's report. He did make reference to the Ombudsman on a couple of occasions but not in regard to the report. The meeting can be viewed here - https://gwynedd.public-i.tv/core/portal/webcast_interactive/434961 As I write there is a problem with the english translation feed so it is only available in welsh but I am confident that this will be fixed shortly.
